Get 10% OFF now + FREE shipping on ALL orders!

Terms and Conditions


Welcome to Country Heritage Creations!
All the items that are listed are far from what we can do here. If there is something that you have in mind that you do not see, please feel free to give a shout. We are getting new design orders everyday, so don't be afraid to ask. I can make just about anything you want, to give as a gift for that someone special or to hang on your own wall.
Thank you for visiting our shop, and remember, please feel free to ask any questions you have.
Gift Certificates: 

All certificates are good for the amount purchased towards any of our products or any custom pieces. No promo or discount codes are valid with the use of any certificates.

All gift cards are valid for one (1) year after the date issued.  All orders are subject to the Terms and Conditions stated on our webpage.

Payments:
All payments are due before the order will be processed. All orders will be processed in the order in which it was received after payment was made.
Please be patient with us as we fulfill your order.
Check our homepage for current lead time as it may vary

NET 30 Payments:
All payments are due in full on or before the 30th calendar day (including weekends and holidays) of when the order was placed. Transit time is included when counting the days.
Any past due balance will be charged an annual finance charge of 18%.
Future in-house orders will not be released for production or shipment until all past due outstanding balances are paid in full and received, including finance charges.
Should it be necessary to refer the account balance to a licensed collection agency or attorney for legal action, all subsequent charges and legal fees shall be paid by the applicant.
 
Shipping:
We ship all items UPS Ground and provide insurance that covers damages, within the United States,  once the order is complete if it is not in stock.
All packages are insured for the full purchase amount and all items are carefully inspected prior to shipment.

Any merchandise with visible damage must be noted by the delivery service upon receipt. Any concealed damage must be reported  to us at Country Heritage Creations, within ten (10) days after shipment. All claims must first be reported to UPS by calling 1-800-PICK-UPS. UPS will issue a claim number to both Country Heritage Creations and the customer which will expedite the claims procedure.

Refunds:
All items are subject to a full refund seven (7) days after sale. Proof of sale date will need to be provided in order for a refund to be issued.
After the 7th day, ALL SALES BECOME FINAL and no refunds will be issued
ALL CUSTOM ORDER SALES ARE FINAL!
All packages are insured for the full purchase amount and all items are carefully inspected prior to shipment.
Country Heritage Creations is not responsible for lost/stolen packages or damages incurred during shipping. If you find your product has been damaged, keep all packaging materials, take pictures of damages, and contact us here at Country Heritage Creations at 270-816-5582.
All pictures can be emailed to us at:
countryheritagecreations@gmail.com

 

 By placing your order with us constitutes agreement to ALL terms stated by Country Heritage Creations in the policies.